Samsung’s 4K devices run apps in full-HD resolution (1920×1080), but their video player is capable of 4K playback, this means the 4K videos you add to your playlist will be played in 4K resolution. Why my 4K Samsung TV is running at 1920×1080? We recommend checking out our 5-minute video guide on getting started, it covers most of the basics. Make sure that the device time is correct and it’s connected to the Internet. FAQ I get Unable to connect to the server
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